If there's an Elexio in your driveway, or one on order, the useful news here is the loan car. Hyundai has recalled the electric SUV over software that can make its automatic emergency braking keep working after the danger has passed, there's no fix to book yet because parts aren't available, and the federal notice says owners can ask their Hyundai dealer for a loan vehicle until the repair is ready. That is the line to act on this week.
Key takeaways
- Vehicle: Hyundai Elexio (OE1c), 2025 to 2026, all variants within this model
- Vehicles on the list: 1,619
- Defect: a software issue can make the Forward Collision Avoidance (FCA) system keep braking when it no longer needs to
- Remedy: software update and parts replacement at an authorised Hyundai dealer, free of charge, once parts are available
- Meanwhile: affected owners can ask their Hyundai dealer for a loan vehicle
- Register: REC-006765, Hyundai campaign 61D328, published 12 November 2026
The recall is REC-006765, published on the federal Vehicle Recalls register on 12 November 2026. It covers the Elexio (OE1c) from the 2025 and 2026 year range, all variants, and the list holds 1,619 vehicles. Hyundai's campaign number is 61D328. Below is what the notice says, what it doesn't, and how it changes the picture if you're still shopping a mid-size EV.
Own one? We will email you when a recall is published for your car. Your VIN is checked on the federal register, not here.
What the notice says
| Item | As printed on REC-006765 |
|---|---|
| Make and model | HYUNDAI ELEXIO (OE1c) |
| Year range | 2025 to 2026 |
| Variants | All variants within this model |
| Affected units | 1,619 |
| Recall and campaign numbers | REC-006765, campaign 61D328 |
| Published | 12 November 2026 |
| Remedy | Software update and parts replacement at an authorised Hyundai dealer, free of charge |
| Interim | Owners can contact their Hyundai dealer to arrange a loan vehicle |
| Contact | Hyundai Customer Care, 1800 186 306 |
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What is actually wrong
Forward Collision Avoidance is Hyundai's name for the system that watches the road ahead and can brake the car by itself if a crash looks likely. When it works as designed, it brakes, the threat clears and it lets go. The notice says that on the Elexio, a software issue means the system may continue to apply sudden or unexpected braking even though it is no longer necessary to avoid a collision or reduce impact.
The register's hazard statement is short and worth reading as written: sudden or unexpected braking may increase the risk of an accident, which can result in injury or death to vehicle occupants or other road users. Think about who that "other road users" line covers. A car that slows hard for no visible reason is a problem for the driver sitting a few metres behind it, who has no warning the brakes are coming on.
The notice doesn't mention any incidents or injuries, and it doesn't describe the conditions in which the fault shows up. We won't guess at either. What we can say is that this is a software fault in a safety system, and the remedy the notice describes pairs a software update with parts replacement.
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Which cars are on the list
The notice keeps this simple. It names the Elexio (OE1c), gives the year range as 2025 to 2026, and says the recall applies to all variants within this model. So whichever Elexio grade you have, it is in scope. Picking a different grade doesn't get you around it.
The 1,619 figure is the count on the published VIN list, and that list, attached to the notice as a CSV file, is the thing that settles whether a particular car is in. If you've bought an Elexio, put its 17-digit VIN through the check at vehiclerecalls.gov.au or Hyundai's own recall checker, or read it down the phone to Hyundai Customer Care on 1800 186 306.
The notice is about the Hyundai Elexio and nothing else. It doesn't name any other Hyundai or any Kia model. If you drive something else and want peace of mind, the register's search works for any VIN.
What Hyundai is telling owners
According to the notice, once parts become available Hyundai Motor Company Australia will contact owners of affected vehicles in writing, asking them to book an appointment with an authorised Hyundai dealer to have the software update and parts replacement done, free of charge. Parts weren't available when the notice went up, and it doesn't give a date for when they will be. It also doesn't spell out which parts are involved or how long the visit takes, so ask the dealer when the letter arrives.
The interim step is the loan vehicle. The notice says affected owners can contact their authorised Hyundai dealer to arrange a loan vehicle until the replacement parts and software update are available. It is an offer you have to ask for, so ring your dealer rather than waiting for the letter.
The notice doesn't print a do-not-drive instruction. If the car has braked on you for no reason, or you'd simply rather not drive it until the fix is in, that loan car is there for exactly this gap.
Owner checklist
- Check the VIN. Use the list on REC-006765 or Hyundai's recall checker at hyundai.com/au/en/owning/safety-recalls. The VIN sits on the passenger side of the dash and on your registration papers.
- Ask about a loan vehicle. Call the authorised Hyundai dealer you bought from or service with and quote REC-006765 or campaign 61D328.
- Make sure Hyundai can reach you. The repair booking comes by letter. If you've moved, or bought the car from someone else, update your details through Hyundai Customer Care on 1800 186 306.
- Keep the paperwork. When the software update and parts replacement are done, keep the dealer's completion record with the service book. An open recall on a VIN is the sort of thing a buyer finds at trade-in time.
Safety and ANCAP
A recall doesn't rewrite a crash rating, and we don't restate ratings in recall stories. For the Elexio's ANCAP result, its test year and what it covers, see the Elexio page. For what the protocol measures, including how autonomous emergency braking is scored, our ANCAP safety ratings explained guide walks through it. The point for this recall is narrower: the system that helps the car score well is the one carrying the software fault, and the fix is meant to put it back to how it was designed to behave.
If you're shopping a mid-size EV right now
The recall doesn't change what the Elexio is as a mid-size electric SUV. What it changes is the handover. Parts aren't available yet, so any Elexio you sign for now is a car with an open campaign until the dealer can complete the remedy. Before you sign, get the dealer to put the VIN through the REC-006765 list and tell you, in writing, whether the repair will be done before delivery or after it.
If timing is the whole point of your purchase, here is where the cars the Elexio is usually cross-shopped against sit in our directory today:
| Car | Price | Price basis | WLTP range |
|---|---|---|---|
| Kia EV5 Air Long Range FWD | $61,170 | RRP, before on-road costs | 555km |
| Tesla Model Y RWD | $58,900 | List price, before delivery and on-road costs | 466km |
| Skoda Elroq 60 Select | $49,990 | Drive-away, sold and delivered by 31/12/26 | 406km |
None of those three is named on REC-006765. That doesn't make any of them recall-proof, so the same VIN check applies to whatever you buy. Compare them line by line on our compare page before you commit, and look at the gap between a before-on-roads price and a drive-away one: on a car around $60,000 the on-road costs are a few thousand dollars and vary by state.
If you'd settled on the Elexio and you can wait, there's no reason in this notice to abandon the choice. A free repair is on the way and a loan car covers the gap. If you need a car on a fixed date, such as a novated lease start or a trade-in that won't wait, the honest move is to price one of the alternatives against an Elexio delivery date the dealer is willing to put in writing.
Our take
This follows two other Hyundai campaigns we've covered this year, the Palisade seat-fold software recall and the Kona rear seat belt recall. Like the Palisade one, this is a software fault. That is the shape of modern cars rather than a single brand's problem: more of the safety work is done by code, and when code misbehaves, the result can be sudden and hard to predict.
What we like about this notice is that it gives owners something concrete while they wait. A loan vehicle offer on the register itself is more useful than a promise of a letter. What we'd want next from Hyundai is a date for parts, because "once parts become available" is the open question for owners and for buyers with a deposit down.
What this means for buyers
Own one? Run the VIN, call your Hyundai dealer about the loan car, and make sure Hyundai has your current address for the repair letter. The repair is free.
Waiting on one? Ask the dealer whether your car's VIN is on the REC-006765 list and whether the remedy will be completed before you take the keys. Get the answer in writing.
Still deciding? The recall is one fact on the Elexio side of the ledger, not a verdict on the car. Line it up against the Kia EV5, Tesla Model Y and Skoda Elroq on price basis, range and delivery timing, then check the Elexio page for its full specification.
Compare what's on sale now
Head-to-heads with the cars this story is about and their closest rivals on sale now, plus the buying guides that cover them.
- Kia EV5 vs Tesla Model Y
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Buying guides
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- Best Electric Luxury SUV Australia 2026
- Best Electric Cars Australia 2027: Buy Now or Wait?
- Best Chinese Electric Cars Australia 2027: Buy Now or Wait?
Or pick any two cars on our compare page, or browse the full car directory.
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Disclaimer: Recall details are from notice REC-006765 (Hyundai campaign 61D328), published on the federal Vehicle Recalls register (vehiclerecalls.gov.au) on 12 November 2026, as read on 14 November 2026. Affected units and the model range are as printed and may change if the campaign is amended. Rival prices are as listed in the CarSorted directory on 13 November 2026, with the basis shown; on-road costs vary by state. Confirm the status of your own vehicle by VIN on vehiclerecalls.gov.au, with Hyundai Customer Care on 1800 186 306, or through an authorised Hyundai dealer. Read our methodology for how we source recall data.









